Shipping

Thank you for visiting and shopping at SwingVision!

Domestic Shipping Policy

Shipment processing time

Shipments will ship within 24 hours during business hours Monday through Friday except during peak season and on holidays at which point, shipments will be fulfilled within 48-72 business hours. Shipment cutoff time is 12pm EST daily M-F except on holidays. Orders placed after 12pm EST will be processed the following business day. Orders placed on Saturday and Sunday will be processed the following Monday.

If your shipment is experiencing a significant delay, we will contact you via email.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses

SwingVision does not ship to P.O. boxes or APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

SwingVision is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

SwingVision is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the continental US.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

SwingVision will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible at support@swing.vision.